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contacto@idtolu.com

IDTOLU
IDTOLU

Privacy Policy for IDTOLU

Last updated: July 24, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have defined meanings under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of our Service.

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.

  • Application: INCIDENAPP, the software program provided by the Company.

  • Company: IDTOLU, located at RD LAB CL 4B 15 28 MZ 17 LC 1 – TOLU.

  • Cookies: Small files placed on your device by a website to store information.

  • Country: Colombia.

  • Device: Any device that can access the Service, such as a computer, mobile phone, or tablet.

  • Personal Data: Any information relating to an identified or identifiable natural person.

  • Service: The Application, Website, or both.

  • Service Provider: Third parties that process data on behalf of the Company.

  • Usage Data: Data collected automatically, either generated by the use of the Service or its infrastructure.

  • Website: IDTOLU, accessible from https://idtolu.com/.

  • You: The individual accessing or using the Service.

2. Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

We may request:

  • Email address.

  • First and last name.

  • Phone number.

  • Address, State, Province, ZIP code, City.

  • Usage Data.

Usage Data

Collected automatically and may include:

  • Your device’s IP address.

  • Browser type and version.

  • Pages visited and time spent.

  • Unique device identifiers.

Information Collected When Using the Application

With your permission, we may collect:

  • Location information.

  • Photos and camera data.

You can enable or disable these permissions via your device settings.

3. Tracking Technologies and Cookies

We use cookies to track activity and store information. These may include:

  • Necessary cookies: Essential for providing services.

  • Preference cookies: Store personal settings.

  • Analytics cookies: Allow service usage evaluation.

You can manage cookie preferences through your browser settings.

4. Use of Your Personal Data

The Company may use Personal Data for:

  • Providing and maintaining the Service.

  • Managing your account.

  • Contract execution.

  • Contacting you via email, phone, or SMS.

  • Sending news and special offers.

  • Handling requests.

  • Business transfers.

We may share your information with:

  • Service Providers.

  • Affiliates.

  • Business partners.

  • Other users in public sections.

  • Authorities for legal compliance.

5. Retention and Transfer of Your Personal Data

We retain your data only for as long as necessary for the stated purposes.

Your information may be transferred and stored outside your jurisdiction. We apply appropriate security measures in such cases.

6. Deleting Your Personal Data

You have the right to request the deletion of your personal data. To do so, you can:

  • Access your account settings.

  • Contact us directly.

Some information may be retained due to legal obligations.

7. Security of Your Personal Data

We implement security measures to protect your information, but absolute security cannot be guaranteed.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If detected, we will delete the data immediately.

9. Links to Other Websites

Our service may contain links to third-party sites. We are not responsible for their privacy policies.

10. Changes to This Privacy Policy

We may update this policy and notify you via email or a notice on our service.

11. Contact

If you have any questions about this Privacy Policy, contact us: